Consumer Rights

REQUESTS  FOR CORRECTIONS  AND CORRECTIVE ACTION:

Consumers who disagree with the information contained in their records have a right to request that the records be corrected.  The following procedures should be followed:

Appeals Procedure:

Step 1: An administrative review by the Project Director must be performed.  Written findings will be provided at the conclusion of the review.

Step 2: Clients are also encouraged to contact the Client Assistance Project (CAP), which is a state run advocacy organization for Rehabilitation clients.

To contact CAP:

1-800-207-6122

North Dakota Client Assistant Project

600 S. 2nd St., Suite 1 B Bismarck, ND 58504